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Return & Replacement Policy
Thank you for shopping with Shiva Nandini.
Returns
- Customers can request a return within 2 days (48 hours) of receiving the product.
- The item must be unused, in its original packaging, and in the same condition as received.
- Return requests made after 2 days of delivery will not be accepted.
Damaged, Defective, or Wrong Products
- If you receive a damaged, defective, or incorrect product, you must contact us within 24 hours of delivery.
- An unboxing video is mandatory for all damage, defect, missing item, or wrong product claims.
- The unboxing video must clearly show:
- The sealed package before opening.
- The shipping label.
- The complete unboxing process without any cuts or edits.
- The damaged, defective, or incorrect product.
Refunds & Replacements
- After verification of the claim, we will provide a replacement or refund as applicable.
- Claims without a valid unboxing video may not be eligible for replacement or refund.
Non-Returnable Items
- Used products.
- Products damaged due to misuse by the customer.
- Return requests submitted after the 2-day return period.
For any return or replacement request, please contact our customer support team with your order details.
People are viewing this right now
Estimate delivery times: 4-8 days (India),
Return within 4 days of purchase. Duties & taxes are non-refundable.
Guarantee Safe
Checkout
Type : Cars
Brand : Kidzoy
Battery Required : No
Toy Size : Small/mini
Gender : Unisex
Toy Type : Pull back
Recommended Age : 12 Years & more
Style : Modern
Product Dimensions (L x B x H) in cm : (20*15*4)
Generic Name : Die-Cast Car
Included Components : movable joints
Country of Origin : India
Product Safety Information : Product may be regulated by BIS Quality Control Order. Visit https://www.bis.gov.in/know-your-standard/ for more information; check IS mark on item/ upon delivery.
(87 Ratings)
The size shown on the website is different from the actual product. In reality, it’s a smaller car compared to its price
Shipping Policy
Thank you for shopping with Shiva Nandini.
Order Processing
- All orders are processed within 1-2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping & Delivery
- We aim to deliver all orders within 3 business days from the date of dispatch.
- Delivery times may vary depending on the customer's location, weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
- Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email (if available).
Delivery Issues
- If your order is delayed beyond the estimated delivery period, please contact our customer support team for assistance.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- Shiva Nandini is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Contact Us
For any shipping-related questions, please contact our customer support team.