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Return & Replacement Policy
Thank you for shopping with Shiva Nandini.
Returns
- Customers can request a return within 2 days (48 hours) of receiving the product.
- The item must be unused, in its original packaging, and in the same condition as received.
- Return requests made after 2 days of delivery will not be accepted.
Damaged, Defective, or Wrong Products
- If you receive a damaged, defective, or incorrect product, you must contact us within 24 hours of delivery.
- An unboxing video is mandatory for all damage, defect, missing item, or wrong product claims.
- The unboxing video must clearly show:
- The sealed package before opening.
- The shipping label.
- The complete unboxing process without any cuts or edits.
- The damaged, defective, or incorrect product.
Refunds & Replacements
- After verification of the claim, we will provide a replacement or refund as applicable.
- Claims without a valid unboxing video may not be eligible for replacement or refund.
Non-Returnable Items
- Used products.
- Products damaged due to misuse by the customer.
- Return requests submitted after the 2-day return period.
For any return or replacement request, please contact our customer support team with your order details.
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Estimate delivery times: 4-8 days (India),
Return within 4 days of purchase. Duties & taxes are non-refundable.
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Pattern : Printed
Print or Pattern Type : Floral
Length : Knee length
Combo of : Single
Sleeve Styling : Puff
Ornamentation : Not Applicable
Neck : Round
Fabric : Organza
Sleeve Length : Short Sleeves
Brand : AFIRA
Country of Origin : India
(218 Ratings)
The dress is just perfect I'm surprised to see this beautiful dress . I ordered l size.but the only thing is it's tight to me near my waist. I'm pear shaped so it's perfect from other areas except in the waist so i think i need to order a size up for me.
Shipping Policy
Thank you for shopping with Shiva Nandini.
Order Processing
- All orders are processed within 1-2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping & Delivery
- We aim to deliver all orders within 3 business days from the date of dispatch.
- Delivery times may vary depending on the customer's location, weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
- Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email (if available).
Delivery Issues
- If your order is delayed beyond the estimated delivery period, please contact our customer support team for assistance.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- Shiva Nandini is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Contact Us
For any shipping-related questions, please contact our customer support team.